FreshLane Help Center
Frequently Asked Questions
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How do I access my courses?
Sign in via the header login modal, then open your library. Your progress and purchases sync automatically across devices when you use the same account.
Do you provide certificates?
Yes. After you complete all required lessons and assessments, you’ll receive a shareable certificate link that you can add to your portfolio or LinkedIn profile.
What is your refund policy?
We offer a 14-day satisfaction guarantee for unused content. If you haven’t meaningfully consumed the course materials, contact support and we’ll help you promptly.
How does billing work?
Each course is a one-time purchase. There are no recurring subscription fees. Discounts (if available) apply at checkout and are shown before payment confirmation.