FreshLane Courses
Your data. Your choices. Our responsibility.
This Privacy Policy explains what data we collect, why we collect it, and how you can control your preferences when using freshlane.click.
Information We Collect
We collect account details, usage data, and technical logs to improve service reliability. This includes information you provide directly and information generated as part of standard platform operation.
Account & Profile
- • Name and email address
- • Login credentials (hashed)
- • Course enrollments and certificates
Usage & Device
- • Pages viewed and lesson progress
- • IP address (for security and fraud prevention)
- • Browser/device identifiers and diagnostics
Sensitive data
We do not intentionally collect sensitive personal data. If you voluntarily include such information in messages or form fields, you consent to our processing for the purpose of responding to you.
How We Use Information
To provide access, process payments, prevent fraud, and communicate updates that matter to your learning. We also use aggregated insights to improve course experiences and platform performance.
Service delivery
Authenticate users, maintain sessions, and provide requested features.
Safety & integrity
Detect abuse, spam, policy violations, and protect accounts from unauthorized access.
Communication
Send service notices, receipts, and important product updates. Marketing messages, if any, are opt-out.
Data retention snapshot
Typical retention for security logs: 90 days.
Cookies
We use strictly necessary and analytics cookies. You may manage preferences via the cookie banner. Necessary cookies enable core features like session handling and security protections.
Strictly necessary
Required for site functionality (security, session, preferences).
Status: always on
Analytics
Helps us understand usage patterns to improve UX.
Status: unknown
Do Not Track
If your browser sends a Do Not Track signal, we treat it as a preference request. Some features may still require necessary cookies to function.
Your Rights
You can request access, update data, or deletion subject to legal obligations. Depending on where you live, you may also have the right to restrict processing or object to certain uses.
Access & portability
Request a copy of data associated with your account.
Correction & deletion
Update inaccurate info or request deletion when permitted.
Submit a request
Use the secure form below. We typically respond within 30 days.
Contact
Email: [email protected]
Phone: +1 (719) 558-4026
For privacy requests, please include the email associated with your account to help us verify identity.
Internal references: cookie preferences are stored locally in your browser.